PRIVACY POLICY

Effective date: July 12, 2025

Last Updated: September 17, 2026

LushedUp Finance ("we," "us," or "our") provides personal finance coaching, educational content, and community programs. This Privacy Policy explains what information we collect, how we use it, and — because a lot of how we stay in touch is through email, SMS, and WhatsApp — exactly how we handle messaging consent and opt-outs.

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for our programs, courses, or webinars
  • Make a purchase
  • Subscribe to our email list
  • Opt in to SMS or WhatsApp updates
  • Contact us via email or contact forms
  • Participate in our private community groups

This information may include:

  • Name
  • Email address
  • Billing address
  • Phone number (including for SMS and WhatsApp messaging, where you opt in) 
  • Payment information (processed securely through third-party payment processors)
  • Phone number (if provided)
  • Any other information you choose to provide, including messages you send us

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Cookie data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to remember your preferences, understand how you use our services, improve user experience, and analyze website traffic. You can set your browser to refuse cookies, but this may limit some features of our services.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information (receipts, confirmations)
  • Send educational content, program updates, and marketing communications by email, SMS, and/or WhatsApp — only where you've opted in and consistent with your preferences (see Section 3)
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage and trends to improve our content and programs
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations

 

3. Messaging Practices (Email, SMS & WhatsApp)

Because coaching and community updates often happen outside email, this section covers how we handle each messaging channel.

Channel What it's used for How you opt in How you opt out
Email Program updates, newsletters, educational content, receipts, account notices Signing up for a program, webinar, or the email list "Unsubscribe" link in any marketing email; account/transactional emails may continue as needed to service your purchase
SMS / Text Time-sensitive reminders (e.g., session start times), program updates Explicit opt-in at signup or in-program (checkbox or reply "YES"); never added without consent Reply "STOP" at any time, or contact us directly; reply "HELP" for support
WhatsApp Private community discussion, coaching touchpoints, group announcements Joining the private WhatsApp community or messaging us directly Leave the group at any time, or message us to be removed; you can also mute or block the number in WhatsApp

 

Standard messaging disclosures: Message and data rates may apply. Message frequency varies by program and communication type. Consent to receive SMS or WhatsApp messages is never a condition of purchasing any program or service.

WhatsApp messages are handled through WhatsApp's own platform, which is operated by Meta and subject to WhatsApp's Privacy Policy. We don't control WhatsApp's data practices beyond the content we choose to send.

We keep messaging opt-in records (who consented, when, and through which channel) so we can honor your preferences and demonstrate compliance if asked.

4. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Payment processors (e.g., Stripe, PayPal, Kajabi)
  • Email marketing platforms (e.g., ConvertKit, Mailchimp)
  • SMS providers (for text message delivery, where used) 
  • Website hosting and analytics (e.g., Kajabi, Google Analytics)
  • Communication platforms (e.g., WhatsApp for our private community)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

4.3 Business Transfers

If LushedUp Finance is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. YOUR DATA RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails
  • Portability: Request transfer of your data to another service (where technically feasible)

To exercise these rights, please contact us at: hamna@lushedup.com

For California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights. 

For EU/UK Residents: Under GDPR, you have additional rights regarding your personal data. Please contact us for more information.

7. THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to this transfer.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

LushedUp Finance Email: hamna@lushedup.com